Privacy Policy.
Last updated — April 19, 2026Introduction
UBQT Group (“UBQT”, “we”, “us”, or “our”) operates the website at ubqtgroup.com and provides technology consulting, web design, and hosting services to small and mid-sized businesses. This Privacy Policy explains what personal information we collect, why we collect it, and how we handle it. We keep the amount of data we collect small, and we do not sell personal information.
By using our website or engaging us for services, you agree to the practices described in this policy.
Information we collect
We collect only the information needed to provide our services and to run our business responsibly:
- Contact information you provide when you email us or submit an inquiry — typically your name, company, email address, and the details you choose to share about your project.
- Client and billing information for engaged clients — business name, billing address, tax identifiers, and payment details processed by our payment provider.
- Website analytics — limited, aggregate information about how visitors use our site (pages viewed, referring source, approximate region, device type). We do not use cross-site advertising trackers.
- Hosting & operational data — for hosting clients, standard server logs (IP addresses, timestamps, requested URLs, user-agent strings) used for security, diagnostics, and uptime.
How we use information
We use personal information to:
- Respond to inquiries and provide the services you engage us for.
- Issue invoices, process payments, and keep required financial records.
- Operate, monitor, secure, and improve our website and hosting infrastructure.
- Communicate with clients about active projects, maintenance windows, and security advisories.
- Comply with legal obligations.
We do not use your information for behavioural advertising, and we do not sell it to any third party.
How we protect information
We follow sensible, current security practices: encrypted transport (HTTPS) across our properties, encrypted-at-rest storage for sensitive data, least-privilege access for our team, regular backups, multi-factor authentication on all operational accounts, and periodic security reviews. No system is ever perfectly secure, but we take this seriously and continuously improve our practices.
Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Request deletion of information we are not required to keep.
- Opt out of marketing communications (we send very few).
- Lodge a complaint with your local data-protection authority.
To exercise any of these rights, email [email protected]. We will respond within a reasonable time frame, usually within 30 days.
How long we keep information
We keep personal information only for as long as needed for the purposes described above. Project and billing records are retained for the period required by applicable accounting and tax law. Inquiry emails and leads that do not become clients are routinely archived and then deleted.
Children
Our services are directed at businesses, not children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “last updated” date at the top of the page. Material changes will be communicated directly to active clients.
Contact us
Questions, concerns, or requests about this policy or your information can be sent to [email protected]. We read every message.